If you have a question we can't answer (FAQ here) or a problem with your order, please email firstname.lastname@example.org! Domestic orders take anywhere from 4-5 busines days to ship. We are currently working on a local fulfillment solution for our fans in the UK/Europe, Australia, and South America, so that you can get your favorite House of Velour items much more quickly (imagine days instead of weeks). Stay tuned for an announcement around the holidays!
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xo - The Velours